How to Use our Trade App: The Ultimate Tool for Installers

Discover how to use our trade app to streamline installations and impress your double glazing customers. The Window Warehouse trade app was designed to be the perfect digital companion for trade professionals on the go in the home improvement industry. It features extensive troubleshooting, order management and customer service resources in an easy-to-use format. Enjoy an efficient double glazing installation every time.

Today we’ll explore a few key use cases so you can maximise the benefits from our professional trade app.

Get Real-time Troubleshooting Support During Installs

If there’s a problem during an installation, we know you want to resolve it as quickly as possible with minimal fuss. Our app contains a helpful library of brochures and installation guides, but it also features a simple-to-use fault reporting tool which is an invaluable troubleshooting resource. Using this tool is like having our expert team in your pocket because you’ll get real-time support to fix the problem. All you have to do is scan the product QR code and follow a few quick steps. This means you’re not on your own when any challenges arise, saving you time and improving the experience for your customers.

You can upload an image of the problem, choose an issue category and add any relevant notes. Once you’ve submitted the form and your contact details a member of our expert team will get straight back to you to help.

 

Show Customers Inspiring Doors and Windows

Bring our full catalogue with you to peruse anytime, anywhere. When you have Window Warehouse’s trade app installed on your smart device you can show customers beautiful windows and doors. Explore the extensive image gallery or any of our brochures for inspiration.  With our product range at your fingertips, you can help clients envision how their homes will look after you install new windows or doors. The trade app can also help when you’re explaining the component parts of double or triple glazing products, considering colour options, or reviewing different window types or door styles.

For example, if your customer has a traditional property, they might like to look at examples of how uPVC windows or aluminium windows can be customised to fit that aesthetic.

Timely Trade Insights and Product Launches 

Our trade app links directly to the news section of our website, where you’ll find our latest offers and timely industry updates. There’s helpful guidance for trade professionals and homeowners alike – from new product launches to powerful insights about home improvement trends.

Access Key Information on your Smart Device

Never get caught without the brochure or installation guide you need again. You can find all the answers you need straight away in our app, including:

• Brochures
• Real-time fault reporting
• Care & maintenance manuals (including short PDFs on cleaning windows)
• Survey information and technical data sheets
• Guarantees & T&Cs
• Clear, straightforward installation guides
• Gallery
• Latest news

 

This short video will give you a whistle-stop tour of the key features and benefits:

Start Using the Window Warehouse Trade App Today!

The Window Warehouse Trade App is available for download on Apple and Android devices:

 

The Best Support for Trade Clients and Installers

We hope this article on how to use our trade app has inspired you to use it for your next home improvement project. We’re always looking for new ways to support our trade clients by offering expertise and helpful resources. You can also talk to our friendly team to take advantage of our expertise. What’s more, we can help you find customers as a recommended member of our installer network.

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• Trending uPVC windows colours